The PA Turnpike Commission is implementing a new security feature, Multi-Factor Authentication or MFA, in Spring 2023. Compromised passwords are one of the most common ways that hackers or cyber criminals can get at your data, your identity, or your money. MFA is an additional step taken to verify your identity and is common in most online services as it adds a second method of authentication to protect your personal information.
To prepare for MFA implementation, the PA Turnpike Commission is requiring E-ZPass customers who access their account information online to provide a verified phone number. Collecting this information from our E-ZPass customers PRIOR to implementing MFA will ensure access to your information online will continue without interruption. When MFA is in place, the PA Turnpike will send or provide a code upon login to a verified phone that will allow you to access your E-ZPass account information online.